Wednesday, March 13, 2013

“ Mobile Influence Factors “ | Effects of Smartphone on Traditional In-Stores Sales


Market insights of Mobile technology  taking on the   World   has started the transitioning  where     mobile  technology has  embarked  on several types of   different platforms , ranging from the  SMS text messages all the way to full- fledged mobile apps , mobile advertisement ,  mobile ready video and commercials 


The power of Mobile Social Media  technology  lies in the fact that more and more people are accessing the internet through their smartphones rather than any other device. This is mainly due to the fact that  adoption of mobile devices have evolved tremendously  by leaps and bound . In addition, more and more websites are adapting to this by making their content mobile-friendly and even  shoppers -friendly

To help you understand the big picture, here are a few interesting statistics

·         More than 86% of Americans are cell phone owners.
·         An average of 5   billion text messages per day were delivered  .
·         Visa and Paypal  are  expanding its E-wallet services and challenging rivals with their  new in-store payment system, as the company broadens  their services  to the retail stores industry also with mobile  technology
·         Almost 60 % of Consumer who own a smartphone  have used it for  offline and online store related shopping
·         Mobile fundraising will be another  new way of  giving donation

As you can see, smartphones are becoming increasingly important in people's lives, and as it happens, they are an excellent way to reach out to a enormous number of people.



 They open your brand and business to a whole new and unexploited market which is only waiting to be tapped into, and that's precisely what most people are going to do in the near future. If what you are looking to do is increase your brand's exposure and have the opportunity to market yourself to millions of new potential customers, then you should get into Mobile Social media  marketing straight away; a market stays untapped for only so long.

Today’s Mobile Marketing Trends

The mobile  social media  outlook is a positive .
With  prediction that there  is high   possibility rate  of  Mobile   overtaking traditional PC Internet access in the next few years,  simple math tell marketers that abundant opportunities  exist within all this Go Mobile technology to present  media ads  to the right audience at the right  time 


Beside with  the advent of low cost  telcos mobile plan , virtually everyone  will  at least  have  access to almost free  SMS  text messaging capabilities or newer  application  like  - Whatapps .
Beside SMS , other new mobile marketing  trends   with use of  devices like  the  smartphones  and PC tablet  are   increasing  in  numbers introducing new application ,  like  the  Mobile apps  , LBS  and QR codes  therefore    boosting  the industry with multiple benefits  as such they serve  more than  just mobile customer but  also provide new marketing element for brands and retailing  business  to interact  with customers  to  increase their businesses  both in exposure and profits.



Furthermore, more  location-based  services (LBS )  platform are being introduced  and  marketing campaigns  using  both  mobile coupons  and QR codes  will be easier  implemented , translating into more  venue search traffic for retails  and  shop  establishments  .
Many retailers were at  helm  to drive and utilize this  new technology   to their favour ,as it offers a new approach  for retailers to push for in-stores  sales using  the different  features offered by the Mobile technology . According to estimates, such promising drives  will translates  possible  over US$ 750 billion in forecasted in-store  sales for 2016  for Global market including the Greater China

Indeed, a recent released report  from Microsoft, “Mobile in the Consumer Journey,” finds that 30%  of average consumers use their  smartphones to compare  prices during shopping  for  both in-store ,  a figure that rises to almost  71% among savvy smartphone users , while another  report from  Deloitte , it mentioned that  Over 60% of mobile shoppers use their smartphones  while in a store, and another 50% while on their way to a store.

 Deloitte  recently developed  a metric called the “mobile influence factor,” which measures the percentage of traditional in-store sales being influenced by mobile devices, versus by straight dollar figures. This report advise  that  Shopping mart  and  appliance stores see the highest smartphone use and frequency among 11 types of retail stores (including department stores, apparel, grocery stores, etc.), where smartphone use influences 5.1% of sales on average.



They call it “showrooming”,initially retailers do fret about consumers using smartphone in their stores ,but  it turns out consumers who use smartphones when out shopping are 14% more likely to make a purchase in the store than those without. The  best conceptual understanding is that   consumers are increasingly going to stores, getting up close and personal with whatever items they’re shopping for, then turning to their smartphones  to buy said items on the spot in-store  or instead from competitors online  or otherwise , the  smart buying factor may also include  checking product’s review  to judge on performance or  possible comparison of prices online as  it works around a   new  fond  concept called 
In-Stores Showrooming  ,Browsing Boost Smart Buying”





The whole process in turn encourage entrepreneurial  in-store retailers  to  aggressively pursue  mobile  app development for  their product or brands  rather than  lamenting on the effects of third-party services or  apps  and  this strategy  may be proven  as the  right direction if they do not wish  to lose  out  to competitors who has started in-stores  mobile apps which target  smartphone  based promotion  campaign  .As recent studies confirms that 43% of smartphone owners surveyed do download specific retailers’ app at their stores to make product purchase ,and smartphone  owners has high tendency to browse online  for data of  products which they intend to purchase in  order get  a personal justification to the specific  product’s  right  pricing or features , giving them a  peace of mind


Connected Devices

The Big Paradigm  shift  has  happened already  ,connected devices are going to become increasingly  important  to Brands’ mobile strategy with  the biggest growth in the area of mobile  search ,as more customer uses their phone  for engagement  and  to locate  products or subject of their interest.

As smartphone ,phtablet and Pc tablet are becoming more and more popular , the industry  will  see an increased  opportunity for  rich creative  media as the industry adopts  them   and  more new developments  will be  invested   into new incremental innovation  for dedicated application that   increase  social  consumer  engagement  via mobile

Continued development  may focus on target  advertising solution  for behavioural targeting  and ensuring ads that are sent  are contextually  relevant to consumer based on customer choice


    Source : compliment  : Benjamin Wane ,TextHK  



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